Privacy Policy

Last Updated: 30 July 2025
Company Name: Quantal Investment Limited
Company Registration Number: 16615578
Registered Office: Suite 2a, 7th Floor, City Reach, 5 Greenwich View Place, London, United Kingdom, E14 9NN

1. Introduction

At Quantal Investment Limited, your privacy, security, and trust are our highest priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, register an account, or use our crypto and traditional investment services.

By using our platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect and process the following personal data:

• Full name

• Email address

• Phone number

• Date of birth

• Residential address

• Identification documents (for KYC/AML compliance)

• Payment details or wallet addresses

• Login credentials (encrypted)

2.2 Transaction Information

• Deposits, withdrawals, internal transfers

• Cryptocurrency wallet transactions

• Investment activity and plan selections

3. How We Use Your Information

We use your data to:

• Create and manage your account

• Process transactions and investment activities

• Perform identity verification (KYC) and comply with AML regulations

• Improve service quality and user experience

• Communicate updates, security alerts, and account-related notifications

• Provide customer support

• Detect and prevent fraud or unauthorized access

• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

• Contractual necessity: To provide investment services

• Legal obligation: Compliance with AML/KYC, financial regulations

• Legitimate interest: Security, fraud prevention, service improvement

• Consent: For marketing communications (you may withdraw at any time)

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze usage patterns, and enhance website performance.
You can control or disable cookies through your browser settings, but some features may not work properly.

6. How We Protect Your Data

Your data security is fundamental to our operations.
We use:

• Advanced encryption technology

• Secure servers and firewalls

• Multi-factor authentication (MFA)

• Regular security audits

• Restricted access controls

• Real-time monitoring for suspicious activity

While we take all reasonable steps to protect your information, no system is 100% secure.

7. Data Sharing and Disclosure

We do not sell your data.
We may share information with:

• Regulatory authorities (as required by law)

• Payment processors or financial institutions

• Identity verification providers

• Professional advisors (lawyers, auditors)

• Service providers who support our platform functionalities

All third parties are required to maintain strict confidentiality.

8. International Data Transfers

If we transfer your data outside the United Kingdom, we ensure appropriate safeguards, such as:

• UK-approved standard contractual clauses

• Adequacy regulations

• Verified secure processing partners

9. Data Retention

We retain personal data only as long as necessary for:

• Legal compliance

• AML/KYC obligations

• Service delivery

• Record-keeping requirements

After the retention period, data is securely deleted or anonymized.

10. Your Rights (Under UK GDPR)

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion (where legally applicable)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent for marketing

To exercise your rights, contact us at: Admin@quantalinvestment.com

11. Marketing Communications

With your consent, we may send you updates about new features, promotions, or company news.
You can opt out at any time using the “unsubscribe” link or by contacting support.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
We recommend reviewing their policies before providing personal data.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with a new “Last Updated” date.
Continued use of our services means you accept the updated terms.

15. Contact Us

For questions or privacy-related requests, please contact us at:
Email: Admin@quantalinvestment.com
Office: Suite 2a, 7th Floor, City Reach, 5 Greenwich View Place, London, United Kingdom, E14 9NN